Here's how to get in touch!

Consumerbuild is a partnership between Consumer NZ and the Department of Building and Housing. In the first instance, correspondence regarding Consumerbuild is dealt with by Consumer NZ.

Please note that we don't provide a personalised advice service for building related problems or issues. See our problems page for resources that should be helpful in sorting out problems and resolving disputes.

Contact details

By Email

• info@consumerbuild.org.nz - for general inquiries and comments
• webmaster@consumerbuild.org.nz - for technical issues
• privacy@consumerbuild.org.nz - for privacy issues

Consumer NZ

• Phone: (04) 384 7963
• Fax: (04) 385 8752
• Post: Private Bag 6996, Wellington 6030, New Zealand

• Street: Level 1 Ericsson House, 204 Thorndon Quay, Pipitea, Wellington.

• Web: www.consumer.org.nz 

Department of Building and Housing

For building controls and Building Act information

• Post: PO Box 10 729, Wellington, New Zealand
• Street: Level 6, 86 Customhouse Quay, Wellington.
• Phone: 0800 242 243
• From overseas: +64 4 238 6362 
• Fax: (04) 494 0290
• Email: info@dbh.govt.nz  
• Web: www.dbh.govt.nz

Hours of operation: 8.30am to 5.00pm NZT Monday-Friday

Weathertight Services

• Post: PO Box 10 729, Wellington, New Zealand
• Street: Level 6, 86 Customhouse Quay, Wellington.
• Phone: 0800 324 477
• From overseas: +64 4 237 1604 
• Fax: 0800 116 189
• Email: info@dbh.govt.nz  
• Web: www.dbh.govt.nz

Hours of operation: 8.30am to 5.00pm NZT Monday-Friday